项目管理PMP考试大纲-新

Domain I People—42% ?第一部分 人 占比42%

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Task 1 Manage conflict ?

任务1:管理冲突

l? Interpret the source and stage of the conflict? ?

解释冲突的来源和阶段

l? Analyze the context for the conflict? ?

分析冲突的背景

l? Evaluate/recommend/reconcile the appropriate conflict resolution solution?

评估/建议/协调适当的冲突解决方案?

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Task 2 Lead a team ?

任务2:领导团队

l? Set a clear vision and mission ?

树立清晰的愿景和使命

l? Support diversity and inclusion (e.g., behavior types, thought process) ?

支持多样性和包容性(例如,行为类型、思维过程)

l? Value servant leadership (e.g., relate the tenets of servant leadership to the team)

重视员工领导(例如,将员工领导的原则与团队联系起来)

l? Determine an appropriate leadership style (e.g., directive, collaborative) ?

确定适当的领导风格(例如,指导、协作)

l? Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system) ?

激励、激励和影响团队成员/利益相关者(例如,团队合同、社会合同、奖励制度)

l? Analyze team members and stakeholders’ influence ?

分析团队成员和利益相关者的影响

l? Distinguish various options to lead various team members and stakeholders

区分领导不同团队成员和利益相关者的各种选择

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Task 3 Support team performance ??

任务3 支持团队绩效

l? Appraise team member performance against key performance indicators ?

根据关键绩效指标评估团队成员绩效?

l? Support and recognize team member growth and development

支持和认可团队成员的成长和发展?

l? Determine appropriate feedback approach ?

确定适当的反馈方法?

l? Verify performance improvements

验证性能改进

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Task 4 Empower team members and stakeholders ?

任务4 授权团队成员和利益相关者

l? Organize around team strengths ?

围绕团队优势组织

l? Support team task accountability ?

支持团队任务责任

l? Evaluate demonstration of task accountability ?

评估任务责任的证明

l? Determine and bestow level(s) of decision-making authority

确定和授予决策权级别

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Task 5 Ensure team members/stakeholders are adequately trained ?

任务5 确保团队成员/利益相关者得到充分培训

l? Determine required competencies and elements of training ?

确定所需的能力和培训要素

l? Determine training options based on training needs ?

根据培训需求确定培训选项

l? Allocate resources for training ?

分配培训资源

l? Measure training outcomes

衡量培训结果

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Task 6 Build a team ? ?

任务6建设团队

l? Appraise stakeholder skills? ?

评估利益相关者的技能

l? Deduce project resource requirements?

推断项目资源需求?

l? Continuously assess and refresh team skills to meet project needs

不断评估和更新团队技能以满足项目需求?

l? Maintain team and knowledge transfer

维护团队和知识转移

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Task 7 Address and remove impediments, obstacles, and blockers for the team

任务7 解决并清除团队的障碍、障碍和拦阻物

l? Determine critical impediments, obstacles, and blockers for the team ?

确定团队的关键障碍、障碍和拦阻器

l? Prioritize critical impediments, obstacles, and blockers for the team ?

优先考虑团队的关键障碍、障碍和障碍物

l? Use network to implement solutions to remove impediments, obstacles, and blockers for the team ?

利用网络实施解决方案,以消除团队的障碍、障碍和障碍物

l? Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed

不断重新评估,以确保团队的障碍、障碍和拦阻物得到解决。

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Task 8 Negotiate project agreements ?

任务8 谈判项目协议

l? Analyze the bounds of the negotiations for agreement

分析协议谈判的界限?

l? Assess priorities and determine ultimate objective(s) ?

评估优先事项并确定最终目标

l? Verify objective(s) of the project agreement is met

验证项目协议的目标是否达到?

l? Participate in agreement negotiations ?

参与协议谈判

l? Determine a negotiation strategy

确定谈判策略

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Task 9 Collaborate with stakeholders ?

任务9 与利益相关者合作

l? Evaluate engagement needs for stakeholders ?

评估利益相关者的参与需求

l? Optimize alignment between stakeholder needs, expectations, and project objectives

优化利益相关者需求、期望和项目目标之间的一致性

l? Build trust and influence stakeholders to accomplish project objectives

建立信任和影响利益相关者以实现项目目标

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Task 10 Build shared understanding ?

任务10 建立共同的理解

l? Break down situation to identify the root cause of a misunderstanding ?

分解情况以确定误会的根本原因

l? Survey all necessary parties to reach consensus?

调查所有必要的各方以达成共识?

l? Support outcome of parties' agreement ?

支持双方协议的结果

l? Investigate potential misunderstandings

调查潜在的误解

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Task 11 Engage and support virtual teams ?

任务11 参与并支持虚拟团队

l? Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)

检查虚拟团队成员的需求(例如环境、地理、文化、全球等)

l? Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement ?

调查虚拟团队成员参与的备选方案(例如,沟通工具、托管位置)

l? Implement options for virtual team member engagement ?

实施虚拟团队成员参与的选项

l? Continually evaluate effectiveness of virtual team member engagement

持续评估虚拟团队成员参与的有效性

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Task 12 Define team ground rules ?

任务12 定义团队基本规则

l? Communicate organizational principles with team and external stakeholders

与团队和外部利益相关者沟通组织原则? ?

l? Establish an environment that fosters adherence to the ground rules

建立一个促进遵守基本规则的环境?

l? Manage and rectify ground rule violations

管理和纠正违规行为

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Task 13 Mentor relevant stakeholders ?

任务13 指导相关利益相关者

l? Allocate the time to mentoring ?

分配时间指导

l? Recognize and act on mentoring opportunities

认识到指导机会并采取行动

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Task 14 Promote team performance through the application of emotional intelligence 任务14 通过运用情绪智力提高团队绩效

l? Assess behavior through the use of personality indicators ?

通过使用个性指标评估行为

l? Analyze personality indicators and adjust to the emotional needs of key project stakeholders

分析个性指标,调整关键项目利益相关者的情感需求

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Domain II Process—50% 第二部分:过程,占比50%

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Task 1 Execute project with the urgency required to deliver business value

任务1以交付业务价值所需的紧迫性执行项目? ?

l? Assess opportunities to deliver value incrementally? ?

评估逐步实现价值的机会

l? Examine the business value throughout the project? ?

检查整个项目的商业价值

l? Support the team to subdivide project tasks as necessary to find the minimum viable product?

支持团队根据需要细分项目任务,以找到最低可行的产品

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Task 2 Manage communications ??

任务2 管理沟通

l? Analyze communication needs of all stakeholders ?

分析所有利益相关者的沟通需求

l? Determine communication methods, channels, frequency, and level of detail for all stakeholders ?

确定所有利益相关者的沟通方法、渠道、频率和详细程度

l? Communicate project information and updates effectively

有效沟通项目信息和更新?

l? Confirm communication is understood and feedback is received

确认沟通理解并收到反馈

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Task 3 Assess and manage risks? ?

任务3 评估和管理风险

l? Determine risk management options

确定风险管理选项?

l? Iteratively assess and prioritize risks

反复评估和优先考虑风险

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Task 4 Engage stakeholders ??

任务4 吸引利益相关者

l? Analyze stakeholders (e.g., power interest grid, influence, impact) ?

分析利益相关者(例如,权力兴趣矩阵、影响力、冲突)

l? Categorize stakeholders ?

对利益相关者进行分类

l? Engage stakeholders by category ?

按类别吸引利益相关者

l? Develop, execute, and validate a strategy for stakeholder engagement

制定、执行和验证利益相关者参与策略

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Task 5 Plan and manage budget and resources ?

任务5 计划和管理预算和资源

l? Estimate budgetary needs based on the scope of the project and lessons learned from past projects? ?

根据项目范围和以往项目的经验教训,估计预算需求

l? Anticipate future budget challenges ?

预测未来的预算挑战

l? Monitor budget variations and work with governance process to adjust as necessary

监控预算变化,并与治理流程合作,根据需要进行调整

l? Plan and manage resources

计划和管理资源

Task 6 Plan and manage schedule ?

任务6 计划和管理日程

l? Estimate project tasks (milestones, dependencies, story points) ?

估计项目任务(里程碑、相关性、故事点)

l? Utilize benchmarks and historical data ?

利用基准和历史数据

l? Prepare schedule based on methodology

根据方法制定时间表?

l? Measure ongoing progress based on methodology ?

根据方法衡量正在进行的进展

l? Modify schedule, as needed, based on methodology

根据需要,根据方法修改时间表?

l? Coordinate with other projects and other operations

与其他项目和其他业务协调

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Task 7 Plan and manage quality of products/deliverables ?

任务7 计划和管理产品/交付物的质量

l? Determine quality standard required for project deliverables

确定项目交付物所需的质量标准

l? Recommend options for improvement based on quality gaps ?

根据质量差距推荐改进方案

l? Continually survey project deliverable quality

持续调查项目可交付成果质量

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Task 8 Plan and manage scope ??

任务8 计划和管理范围

l? Determine and prioritize requirements ?

确定需求并确定其优先级

l? Break down scope (e.g., WBS, backlog) ?

分解范围(例如,工作分解结构、积压工作)

l? Monitor and validate scope

监视和验证范围

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Task 9 Integrate project planning activities ?

任务9 整合项目规划活动

l? Consolidate the project/phase plans ?

合并项目/阶段计划

l? Assess consolidated project plans for dependencies, gaps, and continued business value

评估合并项目计划的依赖性、差距和持续业务价值

l? Analyze the data collected

分析收集的数据?

l? Collect and analyze data to make informed project decisions ?

收集和分析数据,做出明智的项目决策

l? Determine critical information requirements

确定关键信息需求

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Task 10 Manage project changes? ?

任务10 管理项目变更

l? Anticipate and embrace the need for change (e.g., follow change management practices)

预测并接受变更需求(例如,遵循变更管理实践)

l? Determine strategy to handle change ?

确定应对变化的策略

l? Execute change management strategy according to the methodology ?

根据方法执行变更管理策略

l? Determine a change response to move the project forward

确定变更响应以推进项目

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Task 11 Plan and manage procurement ?

任务11 计划和管理采购

l? Define resource requirements and needs ?

定义资源需求和需求

l? Communicate resource requirements ?

沟通资源需求

l? Manage suppliers/contracts ?

管理供应商/合同

l? Plan and manage procurement strategy

计划和管理采购策略?

l? Develop a delivery solution

开发交付解决方案

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Task 12 Manage project artifacts ?

任务12 管理项目工件

l? Determine the requirements (what, when, where, who, etc.) for managing the project artifacts ?

确定管理项目工件的要求(什么、何时、何地、谁等)

l? Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders ?

验证项目信息是否保持最新(即版本控制),并可供所有利益相关者访问

l? Continually assess the effectiveness of the management of the project artifacts

持续评估项目工件管理的有效性

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Task 13 Determine appropriate project methodology/methods and practices ?

任务13 确定适当的项目方法/方法和实践

l? Assess project needs, complexity, and magnitude? ?

评估项目需求、复杂性和规模

l? Recommend project execution strategy (e.g., contracting, finance) ?

建议项目执行策略(例如,承包、融资)

l? Recommend a project methodology/approach (i.e., predictive, agile, hybrid)

建议项目方法/方法(即预测、敏捷、混合)

l? Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk)

在整个项目生命周期中使用迭代、增量实践(例如,经验教训、利益相关者参与、风险)

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Task 14 Establish project governance structure ?

任务14 建立项目治理结构

l? Determine appropriate governance for a project (e.g., replicate organizational governance)

为项目确定适当的治理(例如,复制组织治理)

l? Define escalation paths and thresholds Task 15 Manage project issues

定义升级路径和阈值任务15管理项目问题 ?

l? Recognize when a risk becomes an issue ?

识别风险何时成为问题

l? Attack the issue with the optimal action to achieve project success ?

以最佳行动解决问题,以取得项目成功

l? Collaborate with relevant stakeholders on the approach to resolve the issues

与相关利益相关者合作解决问题的方法

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Task 16 Ensure knowledge transfer for project continuity ?

任务16 确保项目连续性的知识转移?

l? Discuss project responsibilities within team ?

讨论团队内的项目责任

l? Outline expectations for working environment

概述对工作环境的期望?

l? Confirm approach for knowledge transfers?

确认知识转移方法

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Task 17 Plan and manage project/phase closure or transitions ?

任务17 计划和管理项目/阶段结束或过渡

l? Determine criteria to successfully close the project or phase ?

确定成功关闭项目或阶段的标准

l? Validate readiness for transition (e.g., to operations team or next phase) ?

验证是否准备好过渡(例如,向运营团队或下一阶段过渡)

l? Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources)??

结束项目或阶段的活动(例如,总结经验教训、回顾、采购、财务、资源)

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Domain III Business Environment—8% ?第三部分:商业环境 占比8%

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Task 1 Plan and manage project compliance ?

任务1 计划和管理项目合规性

l? Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)? ?

确认项目合规性要求(如安全、健康和安全、法规合规性)

l? Classify compliance categories? ?

分类合规类别

l? Determine potential threats to compliance ?

确定对合规性的潜在威胁

l? Use methods to support compliance

使用方法支持合规性?

l? Analyze the consequences of noncompliance?? ?

分析不符合的后果

l? Determine necessary approach and action to address compliance needs? (e.g., risk, legal) ?

确定解决合规性需求(如风险、法律)的必要方法和行动

l? Measure the extent to which the project is in compliance?

衡量项目符合程度

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Task 2 Evaluate and deliver project benefits and value ?

任务2 评估和交付项目利益和价值

l? Investigate that benefits are identified ?

调查利益是否得到确认

l? Document agreement on ownership for ongoing benefit realization

记录有关持续收益实现所有权的协议? ?

l? Verify measurement system is in place to track benefits?

验证测量系统是否到位,以跟踪效益?

l? Evaluate delivery options to demonstrate value

评估交付选项以证明价值 ?

l? Appraise stakeholders of value gain progress

评估价值获得进展的利益相关者

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Task 3 Evaluate and address external business environment changes for impact on scope ?

任务3 评估和处理外部业务环境变化对范围的影响

l? Survey changes to external business environment (e.g., regulations, technology, geopolitical, market) ?

调查外部商业环境的变化(如法规、技术、地缘政治、市场等)

l? Assess and prioritize impact on project scope/backlog based on changes in external business environment ?

根据外部业务环境的变化,评估和优先考虑对项目范围/积压工作的影响

l? Recommend options for scope/backlog changes (e.g., schedule, cost changes) ?

建议范围/积压工作变更的选项(如进度、成本变更)

l? Continually review external business environment for impacts on project scope/backlog

持续审查外部业务环境对项目范围/积压工作的影响

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Task 4 Support organizational change ?

任务4 支持组织变革

l? Assess organizational culture? ?

评估组织文化

l? Evaluate impact of organizational change to project and determine required actions

评估组织变革对项目的影响并确定所需的行动

l? Evaluate impact of the project to the organization and determine required actions

评估项目对组织的影响并确定所需的行动


PMP考试目前是PMBOK第六版教材,预计明年启用第7版新版教材

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